Gotham Footcare is looking for a Medical Assistant with a bubbly, polished and outgoing personality.

Duties

• Greet patients and manage front desk operations, including scheduling appointments and handling patient inquiries.
• Assist healthcare providers with patient care tasks, including taking vital signs and preparing patients for examinations.
• Ensure compliance with health regulations and maintain a clean, organized office environment.
• Collaborate with team members to enhance patient care services and improve office workflow.

Requirements

• Previous experience or training in a medical office setting is required.
• Strong communication skills and the ability to work effectively within a team-oriented environment.
• Attention to detail and strong organizational skills are essential for managing multiple tasks efficiently.
• Ability to handle sensitive information with confidentiality and professionalism.

This position is ideal for individuals passionate about contributing to patient care within a dynamic medical environment while developing their skills in various aspects of healthcare administration.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Disability insurance
• Health insurance
• On-the-job training
• Opportunities for advancement
• Paid sick time
• Paid time off
• Paid training

Medical Specialty:

• Podiatry

Schedule:

• Monday to Friday

Experience:

• Medical assistant: 1 year (Preferred)

License/Certification:

• Certified Medical Assistant (Preferred)

Ability to Commute:

• New York, NY 10017 (Required)

Work Location: In person

About Us

Gotham Footcare is NYC’s premier minimally invasive and cosmetic foot center. We are a fast-paced, highly structured private medical practice with a polished, patient-focused service model.

We are seeking a warm, intelligent, and dependable Patient Experience Coordinator to oversee front desk operations and support surgical scheduling.

This is a permanent, long-term role for someone seeking stability and growth in a high-accountability environment.

Schedule & Availability

This is a full-time, on-site position (40 hours per week).

Office hours are:

• Monday & Friday: 7:45 AM – 6:00 PM

• Tuesday, Wednesday & Thursday: 7:45 AM – 7:00 PM

• Occasional Saturdays: 9:00 AM – 2:00 PM

Candidates must be available to work within these business hours, including shared closing shifts as part of the team schedule.

Consistent availability and reliability are essential.

Responsibilities

• Manage physician calendars and appointment flow

• Oversee front desk operations and patient experience

• Handle patient communication (phone, email, text)

• Support surgical case coordination

• Ensure smooth daily operations and patient flow

• Drive patient satisfaction and 5-star reviews

• Maintain a polished, professional front-of-house presence

This is not a passive reception role. You are the operational anchor of the office.

Ideal Background

• 2+ years in executive assistant, corporate administrative, hospitality, high-end retail, or medical office experience

• Strong organizational and communication skills

• Comfortable in fast-paced, structured environments

• Professional presentation and demeanor

• Excellent attendance and punctuality

Medical experience is welcome but not required.

Compensation & Benefits

• $60,000 base salary

• Monthly performance bonuses up to $1,500

• Total potential compensation up to $78,000

• 10 PTO days

• 7 paid company holidays

• Health insurance

• 401(k) with company match

Who Thrives Here

• Warm but professional

• Calm under pressure

• Detail-oriented

• Highly dependable

• Takes ownership without supervision

• Values structure and consistency

We evaluate reliability and performance closely during the introductory period.

How to Apply

Please submit your resume along with a short paragraph explaining why you are seeking a long-term, stable role in a high-accountability environment.

**Job Summary:**

We are seeking a dedicated and compassionate Medical Assistant to join our healthcare team. The ideal candidate will play a critical role in supporting our medical professionals by providing outstanding patient care and ensuring the smooth operation of medical facilities. This position requires a blend of clinical and administrative expertise, excellent communication skills, and a passion for helping others.

**Key Responsibilities:**

- Assist healthcare providers with patient examinations and procedures, ensuring patient comfort and safety.
- Record patient medical history, vital statistics, and test results in electronic health records with accuracy.
- Prepare and maintain examination rooms, including the sterilization of instruments and inventory management.
- Serve as a liaison between patients and healthcare providers, addressing patient inquiries and scheduling appointments.
- Support front office operations including patient check-in/check-out, insurance verification, and appointment management.
- Ensure compliance with all health and safety regulations, and maintain confidentiality of patient information.
- Assist in the coordination of patient referrals and follow-up appointments as needed.
- Participate in ongoing training sessions to enhance professional skills and stay updated with healthcare practices.

**Qualifications:**

- High School Diploma or equivalent; completion of a certified Medical Assistant program is preferred.
- Certification from an accredited Medical Assistant program (CMA, RMA, or equivalent) is desirable.
- Proven experience in a clinical or medical office setting is an asset.
- Strong interpersonal and communication skills with a focus on patient-centered care.
- Proficiency in electronic health records and standard medical software applications.
- Ability to multitask, prioritize workloads, and adapt to dynamic work environments.
- Current CPR certification is mandatory.

***Benefits***

-7 Paid Company Holidays and 5 PTO days

-Health Insurance

-401k